Human Rights volunteers in Argentina help homeless couple obtain disability benefits
Human Rights volunteers in Córdoba have been working for several months with Gabriel and his partner, Viviana, to receive their disability pensions from the Argentine government. They came to know the couple through weekly outreaches with the local homeless population in Córdoba, where volunteers offer free individual legal counselling to those who want it. After working with the couple, the Human Rights office was able to help Gabriel and Viviana to collect and submit the appropriate paperwork so that they could apply for disability pensions from the government.
“They usually came to eat at the Ganas Foundation,” states Human Rights Project supervisor, Victoria Marton, referring to a soup kitchen that Human Rights volunteers attend weekly. “Several times we saw the two of them walking with their cart with all of their things. They didn’t have anywhere to live, and they were sleeping in the plaza.”
Suffering from an unspecified psychiatric condition, Gabriel, who is 38, has lived on the streets for several years. His partner Viviana, at 49, has mothered seven children, who are no longer in contact with her. These conditions make them each eligible to receive a disability pension from the Argentine government; however, neither was aware of the steps that needed to be taken to withdraw their pensions.
This is where Projects Abroad Human Rights volunteers were able to intervene. In order to attain their disability pensions, Gabriel and Viviana first had to acquire government-issued identification. They then had to justify their disability by proving their inability to work. In the case of Gabriel, that meant proving his psychiatric condition which required a certificate signed by a licensed psychiatrist from a public medical facility confirming his condition. In the case of Viviana, that meant providing medical records for the seven times that she has given birth. After soliciting the pension request and submitting the necessary documentation, as well as completing an interview with a state social worker, Gabriel and Viviana were subject to a 10-month waiting period in which their forms were revised and their pension was approved.
“You can imagine what it means for a person who has had nothing his or her entire life to begin to have a fixed amount of money every month and for the rest of his or her life,” Marton adds. “It’s an educational process to learn to handle money and to live in better conditions than before.”
The Human Rights team will follow up with Gabriel and Viviana to ensure that everything continues running smoothly and that they are administering the money appropriately. Gabriel and Viviana’s story falls among a number of similar cases being taken on by the Projects Abroad Human Rights Office. The first step in a retirement or disability case is helping beneficiaries to realise what it is that they are entitled to financially. Secondly, they provide support to carry out the necessary steps in the legal process, from the beginning until they finally receive payment. Finally, they follow up with the individuals in each case, to ensure that things continue to run smoothly.
The application process to begin receiving government pensions can be complicated for any individual. For those living on the streets without the support of family, an education, and potentially suffering from a debilitating psychological condition, navigating the pension system alone can be nearly impossible. The aim of the Projects Abroad Human Rights Office is to help the very individuals that the system was intended to protect, but who all too easily slip through the cracks.
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